2015

Advancing Industry 4.0 through user experience

Shaping new ways of factory logistics from a user's point of view.
How can digital systems help turn disconnected production steps into a frictionless process and make it more flexible? And what kind of interfaces are needed for the human operators to understand and control this complexity?
Approach

Through a series of on-location interviews and observations together with our clients, we get to know all different perspectives of everyone involved in the process. It allows us to develop new tools that enhance the users’ workflow and optimize the overarching process.

Result

On the basis of a very clear understanding of needs but also the experiences involved, we can enhance processes within the factories but also between factories and their suppliers and customers. In ways like this, they can leverage the power of digital networks in production