2018

Building Bridges: Making Service Design Deliverables More Fit for Agile

Touchpoint Journal, August 2018
Our Senior Serivce Designer Andrej Balaz was featured in the tenth issue of Touchhpoint Journal, the Service Design Network's publication of articles, cases and interviews from international service design experts.
Summary

How can we as service designers have more impact on the day-to-day work of the people who implement our projects?

Agile teams frequently struggle to connect with the insights and principles that we as service designers painstakingly generate.

Andrej suggests several reasons for this gap. To read the full article, purchase a copy of Touchpoint at the Service Design Network website.